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#MICROSOFT WORD ONLINE SIGN IN SOFTWARE#
Go figure.If you need to edit documents in different formats using only the usual browser like Chrome, Firefox or Safari, without installing any editing software like Microsoft Office or OpenOffice, then Word Editor App is exactly what you need! The XML file was different from the one I had originally only by a version number in the text. Least one account that does connect to get the files to copy to the other accounts. I'm not sure the first step allowed it to get the files it needed but this only seems to work if you have at **Hitting F1 for Office Online help still shows that it is NOT connected, however. Were located under the Users\%username%\AppData\Local\Microsoft\Office\ONetConfig directory:ĥ) I copied these files to the same directory of a network user (there may be xml/sig files there already but none on my machine had the same name - If they are the same, back them up somewhere else and then paste these files)Ħ) When you run Word and ONLY MS Word (other Office programs may still not work), it connects, at least when you want to start a new document using a template.

So, I looked under the local admin account (which worked for this profile, as the firewalls were not blocking anything). Same for the Network Administrator account.Ĥ) I narrowed it down to a profile issue, since it worked under one but the others on the same computer. The local firewall did not prevent anything and all was as it shoudl be.Ģ) I then connected it back to our internal network and logged in under the Local Admin account which still worked.ģ) I logged din under a network account, and it failed. Prove that it should work and to test our own firewalled network.

#MICROSOFT WORD ONLINE SIGN IN WINDOWS 7#
Well I found a half-solution, I guess you could call it:ġ) I connected my Windows 7 computer to the outside network (cable modem), logged in under the Local Administrator account and tried to create a new document in Word, where it successfully connected to the Ofiice website to get current templates, etc. How can I fix this? We would like to be able to use the program directly rather than having to use the link in a browser. This occurs on both Office 20 products (2010 is running on Windis running on Windows XP).Īlso, I tried using the computer (under the local admin account) on our public network (like a home network connected by cable modem, using DHCP) and it worked fine also, if that makes any difference. What would cause thisīetween accounts, and FYI, this method did NOT work on 2 other computers (logging in as the local admin). In fact, on one computer, I logged in as the local administrator and was able to connect doing the same thing, then logged back in as the local user AND the network administrator and both failed once again. I can ping and have no other connectivity issues, and our network firewall and the local firewall are not blocking anything The product is activated on both and I am able to connect directly via a browser to the template site here: Internet connection" (Office 2010 has a third option: "Tell us what you are looking for"). Running both Office 20, when trying to create a new document from a template (ex.: business cards or letters), I get a message that says "Unable to connect to Microsoft Office Online" with 2 options: "Try again" and "Troubleshoot your
